Masquerade's Boutique Vintage & Custom My Little Pony
Shipping & Returns
I ship out twice a week, Tuesdays and Fridays. Due to the Covid issues shipping times have become longer than normal for international deliveries. Within Canada it can take from 5 days to two weeks. Most USA destinations can take upto 2 weeks or 4 weeks depending if customs decides to be nice and hold your package. International designations have been taking from 4 to 8 weeks. Unless you opt in for Tracking I can not guarantee any faster arrival dates.
Return & Exchange Policy
I normally do not accept returns or exchanges. But if your pony becomes lost or there is an issue I will be happy to work with you to figure out a compromise. If you have buyers regret and want a refund, you can send the pony back to me at your cost and I will refund for the cost of the pony only, not the shipping.